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[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / Benefits (Health-Dental-Vision-401k) / Company Discount - As a Customer Support Specialist you'll: Become intimately familiar with the product line, website and common customer concerns; Handle a constant flow of emails/messages from customers and team members at times of high volume; Answer customer questions, assist with order...
[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / Comprehensive Medical Plans / 401K - As a Customer Support Specialist you'll: Spend most of your scheduled day on the front lines working with customers over email, phone, and chat; Maintain a queue of cases that you will continue to work through customer contact up to the resolution; Advocate for customers to help prioritize fu...
[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / Comprehensive Medical Plans / 401K - As a Customer Support Specialist you'll: Spend most of your scheduled day on the front lines working with customers over email, phone, and chat; Maintain a queue of cases that you will continue to work through customer contact up to the resolution; Advocate for customers to help prioritize fu...
[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / Benefits (Health-Dental-Vision-401k) / Company Discount - As a Customer Support Specialist you'll: Become intimately familiar with the product line, website and common customer concerns; Handle a constant flow of emails/messages from customers and team members at times of high volume; Answer customer questions, assist with order...
CE Broker is a growing tech company based in Jacksonville, FL. This is a remote, temporary (6-month) full-time Customer Support Specialist position, available to start immediately. This job comes with full benefits, and is ideal for people with busy lives to still have weekends and holidays off! Plus, it's meaningful work with a real impact - assisting professionals in the healthcare field to s...
[Customer Service / Remote] - Anywhere in U.S. / $35k per year / 100% premium-covered healthcare + dental + vision / Equipment and office setup budget / 401(k) / PTO / Support tickets & chat only (no phones) - As a Customer Support Specialist you'll: Manage all support tickets and live chat for participant audience; Track insights, digest feedback, and identify potential improvements to the par...
[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / Comprehensive Medical Plans / 401K - As a Customer Support Specialist you'll: Spend most of your scheduled day on the front lines working with customers over email, phone, and chat; Maintain a queue of cases that you will continue to work through customer contact up to the resolution; Advocate for customers to help prioritize fu...
[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / Benefits (Health-Dental-Vision-401k) / Company Discount - As a Customer Support Specialist you'll: Become intimately familiar with the product line, website and common customer concerns; Handle a constant flow of emails/messages from customers and team members at times of high volume; Answer customer questions, assist with order...
This role is responsible for supporting daily operations of the local branch office and delivering customer happiness through effective communication, problem solving, and efficient processes. This role is not eligible for telecommuting. ESSENTIAL DU Customer Service, Support, Specialist, Customer, Patient, Retail, Healthcare Associated topics: assistance, information technology, network, pc, s...
The Escalation Specialist at Carbon Black is a pivotal function to our Customer's Success. In this role you will manage both internal and Customer initiated escalations from beginning to resolution, ensuring both new and renewal business is successful. Reporting to the Escalation Manager, the Escalation Specialist will assess the customer's problematic situation, define success criteria, and th...
Are you a service-oriented problem solver who gets satisfaction from helping people get the most out of technology? Then you should check this role out.Snapdocs is an early-stage, rapidly growing company backed by investors like Sequoia Capital, SV Angel, and Y Combinator. We are tackling the massive mortgage market, developing modern software for an industry that still relies on fax machines a...
The Customer Support Representative is responsible for providing triage services on all inbound Customer billing and collection queries, as well as generating and assigning Customer follow-up tasks and escalations. Role begins $19.96 hourly. Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: Provides a best effort to answer or resolve ...
Job SummaryJOB SUMMARYThis role is responsible for supporting daily operations of the local branch office and delivering customer happiness through effective communication, problem solving, and efficient processes. This role is not eligible for telecommuting.ESSENTIAL DUTIES AND RESPONSIBILITIES* Answer incoming patient and referral source calls received at the local branch related to new order...
[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / Benefits (Health-Dental-Vision-401k) / Company Discount - As a Customer Support Specialist you'll: Become intimately familiar with the product line, website and common customer concerns; Handle a constant flow of emails/messages from customers and team members at times of high volume; Answer customer questions, assist with order...
[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / Comprehensive Medical Plans / 401K - As a Customer Support Specialist you'll: Spend most of your scheduled day on the front lines working with customers over email, phone, and chat; Maintain a queue of cases that you will continue to work through customer contact up to the resolution; Advocate for customers to help prioritize fu...
[Customer Service / Remote] - Anywhere in U.S. / $20 per hour / Up to 25 hours per week / Macbook provided / Gym membership or wellness reimbursement / Internet reimbursement / Evening and weekend hours required - As a Customer Support Specialist you'll: Respond to and troubleshoot customer-generated tickets, calls, and emails with appropriate solutions; Escalate urgent and complex issues to se...
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Support Specialist you'll: Provide excellent customer service to dealers and/or consumers who contact Cars.com via phone, email, chat and text, with a focus on first contact resolution; Develop an expertise in Cars.com services and products and the initiative to take an active role in sharing this knowledge with cu...
* More than just a paycheck.* Paychex is the leader in the small to medium sized business space for Truly Human, Human Capital Management. We help business owners and leaders attract the best talent through streamlined human resource processes and benefits packages while at the same time maximizing the productivity of their employees once onboard. We often hear that the best thing about Paychex...
[Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Benefits (health-dental-vision-401k-PTO) - As a Customer Support Specialist you'll: Assist customers in resolving issues on the phone, over email and chat; Maintain accurate, detailed, and concise customer contact records; Forward appropriate issues to cross functional departments for action and follow up with the customer; B...
[Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Benefits (health-dental-vision-401k-PTO) - As a Customer Support Specialist you'll: Assist customers in resolving issues on the phone, over email and chat; Maintain accurate, detailed, and concise customer contact records; Forward appropriate issues to cross functional departments for action and follow up with the customer; B...
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